Heritage, J., and Maynard, D. (Eds.). (2006). Communication in medical care: Interaction between primary care physicians and patients. New York: Cambridge University Press.
- Heritage, J., & Maynard, D. W. Introduction: Analyzing interaction between doctors and patients in primary care (pp. 1-21).
- Soliciting patients’ presenting concerns / Jeffrey D. Robinson – (pp. 22-47).
- Heritage, J., & Robinson, J. D. Accounting for the visit: Giving reasons for seeking medical care.
- Halkowski, T. Realizing the illness: Patients’ narratives of symptom discovery.
- Gill, V. T., & Maynard, D. W. Explaining illness: Patients’ proposals and physicians’ responses.
- Boyd, E., & Heritage, J. Taking the history: Questioning during comprehensive history-taking.
- Heath, C. Body work: the collaborative production of the clinical object (pp.
- Peräkylä, A. Communicating and responding to diagnosis.
- Maynard, D. W., & Frankel, R. M. On diagnostic rationality: Bad news, good news, and the symptom residue.
- Stiyers, T. Treatment decisions: Negotiations between doctors and patients in acute care encounters.
- Greatbatch, D. Prescriptions and prescribing: Co-ordinating talk- and text-based activities.
- Sorjonen, M-L., Raevaara, L., Haakana, M., Tammi, T. & Peräkylä ,A. Lifestyle discussions in medical interviews.
- West, C. Coordinating closings in primary care visits: producing continuity of care.
- Drew, P. Misalignments in ‘after-hours’ calls to a British GP’s practice: A study in telephone medicine.
